Booking Information
Box Office at Seymour Centre
ONLINE BOOKINGS
Tickets are available for purchase 24/7 online via our website. Simply select your event and follow the booking prompts.
PHONE BOOKINGS
02 7255 1561
Monday to Friday from 9am to 5pm.
Closed on public holidays.
IN-PERSON AND EMAIL BOOKINGS
Monday to Friday from 9am to 5pm, and one hour before performance times.
Saturday to Sunday - One hour before performance times.
Please Note: Our emails are monitored regularly. During busy periods, response times may differ.
Closed on public holidays.
ACCESS BOOKINGS
Call the Box Office Monday to Friday from 9am to 5pm on 02 7255 1561. Our team will help secure the best seats for you.
RESERVATIONS
Reservations are available for school bookings.
PAYMENT METHODS
The Box Office accepts credit and debit cards including VISA, Mastercard and AMEX.
TRANSACTION FEES
Bookings made online or over the phone generally incur a $7 transaction fee. Bookings made in person at the Box Office do not incur a transaction fee.
EXCHANGES AND REFUNDS
Exchanges are available until two hours before an event and in accordance with our terms and conditions. In most instances, exchanges incur a $5.50 exchange fee.
Refunds are available in accordance with our terms and conditions. In the event a refund is granted Seymour may retain any fee it has charged, to the extent permitted by law.
CONCESSIONS AND DISCOUNTS
Concession tickets or otherwise discounted tickets are available for certain events. If you purchase one of these tickets, you should be prepared to present valid, corresponding ID at your event if requested by our staff.
Common concession or discount ticket types and their corresponding ID types include:
| Ticket type | Corresponding ID |
| Health Care Card holder | Health Care Card |
| MADSOC member | MADSOC member number |
| Mardi Gras member | Mardi Gras member number |
| MEAA member/ Industry | MEAA Membership Card |
| Pensioner | Pensioner Concession Card |
| Senior | Seniors Card |
| Student | Student Card |
| Under 30/ 35 | Driver Licence or ID Card |
| USU Rewards member | USU Rewards Card |
| Veteran | Veterans Affairs Card |
Please check your event page to determine whether concession or discount tickets are available for your event.
LOST TICKETS
Replacement tickets can be issued by the Box Office in the hour prior to your event, when ID is presented. We will not replace lost tickets purchased from an unauthorised seller or a reseller.
TICKETS FOR YOUNG CHILDREN
Children under the age of 2 years may sit on a guardian's lap free of charge for most events at Seymour Centre. Check your event webpage for more information.
Pictured: Seymour Centre exterior, date unknown
If you have any questions about booking tickets, please call the Box Office on 02 7255 1561 or click the button below.
Make an enquiryONLINE BOOKINGS
Tickets are available for purchase 24/7 online via our website. Simply select your event and follow the booking prompts.
PHONE BOOKINGS
02 7255 1561
Monday to Friday from 9am to 5pm.
Closed on public holidays.
IN-PERSON AND EMAIL BOOKINGS
Monday to Friday from 9am to 5pm, and one hour before performance times.
Saturday to Sunday - One hour before performance times.
Please Note: Our emails are monitored regularly. During busy periods, response times may differ.
Closed on public holidays.
ACCESS BOOKINGS
Call the Box Office Monday to Friday from 9am to 5pm on 02 7255 1561. Our team will help secure the best seats for you.
RESERVATIONS
Reservations are available for school bookings.
PAYMENT METHODS
The Box Office accepts credit and debit cards including VISA, Mastercard and AMEX.
TRANSACTION FEES
Bookings made online or over the phone generally incur a $7 transaction fee. Bookings made in person at the Box Office do not incur a transaction fee.
EXCHANGES AND REFUNDS
Exchanges are available until two hours before an event and in accordance with our terms and conditions. In most instances, exchanges incur a $5.50 exchange fee.
Refunds are available in accordance with our terms and conditions. In the event a refund is granted Seymour may retain any fee it has charged, to the extent permitted by law.
CONCESSIONS AND DISCOUNTS
Concession tickets or otherwise discounted tickets are available for certain events. If you purchase one of these tickets, you should be prepared to present valid, corresponding ID at your event if requested by our staff.
Common concession or discount ticket types and their corresponding ID types include:
| Ticket type | Corresponding ID |
| Health Care Card holder | Health Care Card |
| MADSOC member | MADSOC member number |
| Mardi Gras member | Mardi Gras member number |
| MEAA member/ Industry | MEAA Membership Card |
| Pensioner | Pensioner Concession Card |
| Senior | Seniors Card |
| Student | Student Card |
| Under 30/ 35 | Driver Licence or ID Card |
| USU Rewards member | USU Rewards Card |
| Veteran | Veterans Affairs Card |
Please check your event page to determine whether concession or discount tickets are available for your event.
LOST TICKETS
Replacement tickets can be issued by the Box Office in the hour prior to your event, when ID is presented. We will not replace lost tickets purchased from an unauthorised seller or a reseller.
TICKETS FOR YOUNG CHILDREN
Children under the age of 2 years may sit on a guardian's lap free of charge for most events at Seymour Centre. Check your event webpage for more information.
Pictured: Seymour Centre exterior, date unknown
If you have any questions about booking tickets, please call the Box Office on 02 7255 1561 or click the button below.
Make an enquiry
