Booking Information

ONLINE BOOKINGS

Select your event and follow the booking prompts.

PHONE BOOKINGS

Call the Box Office from 9am to 5pm, Monday to Friday, on 02 7255 1561.

IN-PERSON BOOKINGS

Our Box Office is open to the public from 12pm to 5pm, Monday to Friday, and one hour prior to all events. Please note the Box Office is not open to the public outside of these times.

ACCESS BOOKINGS

Call the Box Office from 9am to 5pm, Monday to Friday, on 02 7255 1561. Our team will help secure the best seats for you.

RESERVATIONS

Reservations are available for school bookings.

PAYMENT METHODS

The Box Office accepts credit and debit cards including VISA, Mastercard and AMEX.

TRANSACTION FEES

Bookings made online or over the phone generally incur a $6 transaction fee. Bookings made in person at the Box Office do not incur a transaction fee. 

EXCHANGES AND REFUNDS

Exchanges are available until two hours before an event and in accordance with our terms and conditions. In most instances, exchanges incur a $5.50 exchange fee.

Refunds are available in accordance with our terms and conditions. In the event a refund is granted the Seymour may retain any fee it has charged, to the extent permitted by law.

CONCESSIONS AND DISCOUNTS

Concession tickets or otherwise discounted tickets are available for certain events. If you purchase one of these tickets, you should be prepared to present valid, corresponding ID at your event if requested by our staff.

Common concession or discount ticket types and their corresponding ID types include:

Ticket type	Corresponding ID
Health Care Card holder	Health Care Card
MADSOC member	MADSOC member number
Mardi Gras member	Mardi Gras member number
MEAA member/ Industry	MEAA Membership Card
Pensioner	Pensioner Concession Card
Senior	Seniors Card
Student	Student Card
Under 30/ 35	Driver Licence or ID Card
Unwaged/ Unemployed	Pensioner Concession Card, Health Care Card, Veterans Affairs Card, or Centrelink customer reference number
USU Rewards member	USU Rewards Card
Veteran	Veterans Affairs Card

Please check your event page to determine whether concession or discount tickets are available for your event.

PARENTS NSW VOUCHERS 

As of 9 October 2022, the NSW Government’s Parents NSW vouchers program has ended and we can no longer accept Parents NSW vouchers for Seymour events.

DINE & DISCOVER VOUCHERS 

As of 1 July 2022, the NSW Government’s Dine & Discover program has ended and we can no longer accept Discover vouchers for Seymour events.

LOST TICKETS

Replacement tickets can be issued by the Box Office in the hour prior to your event, when ID is presented. We will not replace lost tickets purchased from an unauthorised seller or a reseller.

 

Pictured: Seymour Centre exterior, date unknown