Frequently Asked Questions


How can I find out about upcoming shows at the Seymour?

Sign up to our e-newsletter to receive information about our upcoming shows, plus special offers and other news. You can also follow us on Facebook, Twitter and Instagram.



When do the foyers open?
Our foyers open one hour prior to the start time of each show.

When do the doors to the theatre open?
The doors open 10 to 15 minutes prior to the start time of each show.

Can I photograph or film a show?

Filming and photography is prohibited for most shows. Please check your show's event page for further details.

I lost something at the venue. What do I do?

Lost property is collected and held at Stage Door. Please call 02 9351 7944 or email to check if your property has been found.



I lost my ticket. What do I do?

Visit the Box Office in the hour prior to your show. Present your ID and once we have verified that it matches your lost tickets, we will print replacement tickets for you.

My show has been cancelled. What do I do?

Very occasionally, circumstances require us to cancel a show. In this event, the Box Office will contact you to advise next steps.


Pictured: Opera singer posing during construction of the York Theatre, 1974

If you have any additional questions, please call the Box Office on 02 9061 5344 or click the button below.

Make an enquiry

Related Links